Refund Policy
At Dom Club, we are committed to delivering premium quality and an exceptional customer experience.
Because each item is produced specifically for your order, our refund policy is limited to cases where an issue is confirmed.
Refund Eligibility
Refunds or replacements are only granted in the following situations:
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The item arrives damaged
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The wrong product was received
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A manufacturing defect is identified
Requests must be submitted within 7 days of delivery.
How to Request a Refund
To request support, please contact us at:
📩 domclub.contact@gmail.com
Include:
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Your order number
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Clear photos of the issue
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A short description of the problem
Once approved, we will offer a replacement or refund solution as quickly as possible.
Non-Refundable Situations
As Dom Club pieces are made in limited drops and produced on demand, refunds are not granted for:
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Wrong size selection
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Change of mind
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Incorrect shipping details provided at checkout
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Normal wear and tear
We strongly recommend reviewing our Size Guide before ordering.
Refund Processing Time
Approved refunds are issued to the original payment method.
Please allow 5–10 business days for your bank or provider to complete the transaction.
Need Help?
Our support team is always here:
📩 domclub.contact@gmail.com
✨ Dom Club — Limited drops. Exclusive lifestyle. Worldwide delivery.